Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.
<h4>Free Edition</h4>
<h5>Free</h5>
<ul><li>Leads, Contacts, Accounts</li><li>Tasks, Events, Call log, and Notes</li><li>Opportunities</li><li>Advanced filters</li><li>Page customization</li><li>Custom list views</li><li>Workflow management</li><li>Standard reports</li><li>Integration with Facebook, Twitter and Google+</li><li>Marketing automation</li><li>Web forms</li><li>and more..</li></ul>
<h4>Standard</h4>
<h5>$14.00/mo</h5>
<ul><li>Sales forecasting</li><li>Scoring rules</li><li>Charts and KPIs</li><li>Document library</li><li>Roles and profiles</li><li>Custom fields</li><li>Call center connectors</li><li>Webforms</li><li>Secure</li><li>Encrypted transmission</li><li>Workflow rules</li></ul>
<h4>Professional</h4>
<h5>$23.00/mo</h5>
<ul><li>Email integration</li><li>Social CRM</li><li>Sales Signals</li><li>Macros</li><li>Blueprint - Process management</li><li>Inventory management</li><li>Unlimited records</li><li>Google Ads integration</li></ul>
<h4>Enterprise</h4>
<h5>$40.00/mo</h5>
<ul><li>Zia Voice - Conversational AI</li><li>Multi-user portals</li><li>Target meters, Anomaly detectors, Predictive AI</li><li>Custom modules and buttons</li><li>Mobile SDK and app distribution</li><li>Conditional fields</li><li>Subforms</li><li>Encryption at rest</li></ul>
