Best Glassbox Alternatives & Competitors for 2023

LogRocket combines session replay, product analytics, and error tracking – empowering software teams to create the ideal product experience.

FullStory is a trusted Digital Experience Intelligence (DXI) platform that combines rich product analytics, robust session detail, and collaboration tools to deliver real-time insights that uncover opportunities on web and mobile experiences. WHAT YOU CAN DO WITH FULLSTORY: - Proactively understand what is happening on your website, digital products, and mobile app with the industry’s most complete digital experience data. - Discover why things are happening with qualitative information from robust session details. - Collaborate with tools designed to streamline workflow, share information, and drive meaningful action across UX, engineering, and product teams. - Better understand customer engagement, analyze behavioral data, identify opportunities for conversion, and creating impactful digital experiences. Brands using FullStory increase revenue through better conversion rates, improved organizational efficiency, and boosted customer growth and retention.

Lucidspark is a cloud-based virtual whiteboard where teams can work together creatively in real-time. Created by Lucid Software, the intuitive digital canvas allows teams to effectively brainstorm, collaborate and align on new ideas and organize collective thinking into actionable next steps. Top businesses use Lucid's visual collaboration products worldwide, including customers such as Google, GE, and NBC Universal. Since the company's founding, it has received numerous awards for its product, business, and workplace culture.

Amplitude is the Digital Optimization System used by the most valuable brands and disruptive teams to understand and personalize their digital products, and optimize the business value of product innovation.

Mixpanel helps companies measure what matters, make decisions fast, and build better products through data. With our powerful, self-serve product analytics solution, teams can easily analyze how and why people engage, convert, and retain—in real-time, across devices—to improve their user experience. Mixpanel serves over 7,000 paying companies from different industries around the world, including Expedia, Uber, Yelp, BuzzFeed, and Lemonade. Headquartered in San Francisco, Mixpanel has offices in New York, Seattle, Austin, London, Barcelona, and Singapore. For more information, visit: www.mixpanel.com

Acoustic Content (formerly Content Hub) gives business owners the power to create iconic, robust and consistent brand experiences using cloud-based, cognitive content management capabilities. Marketing and merchandising professionals can quickly select content to create relevant offers delivered across multiple channels, such as mobile, web-based or email, including those delivered by Acoustic Campaign.

Heap is the only digital insights platform that gives you complete understanding of your customers’ digital journeys, so you can quickly improve conversion, retention, and customer delight. - Improve customer experience: Pinpoint exactly where users are struggling and quickly make improvements to the customer experience, ensuring an intuitive, enjoyable user experience. - Speed time-to-market and optimize the impact of product and business teams: Rather than relying purely on gut instinct, leverage digital engagement data to test hypotheses and answer questions as they arise. With data-driven insights, confidently bring new features & experiences to market. - Build increasingly valuable features and experiences: Leverage data to build consensus on engineering investments that can be clearly tied to business outcomes. -Understand the full user journey: With native session replay, a complete data foundation, and automated data science, only Heap can surface the insights teams need to win. Over 8,000 businesses use Heap to drive business impact by delivering better experiences and better products. Customers include companies in B2B SaaS, eCommerce, and Financial Services such as Twilio, Logitech, Snapfish, Eventbrite, Esurance, Northwestern Mutual, and e*Trade.

Contentsquare moves beyond traditional analytics to enable an unprecedented understanding of the customer experience that transforms your business. With intuitive technology that reveals the behavior, intent and attitude of any and every user, we enable businesses to deliver more human experiences quickly, while ensuring privacy and accessibility. This results in faster growth, greater agility and happier customers. We power the new digital experience, made more human.

Lucky Orange can help you understand why your website is getting traffic that doesn’t convert into sales or leads. Our conversion rate optimization tools have been trusted by more than 300,000 websites around the world to gain insight into what people are doing on their website. Increase your sales and learn more about your website visitors Our Session Recordings and Dynamic Heatmaps allow you to see where people clicked, scrolled and tapped on your website to see what’s stopping them from buying. Drill down into a single person’s visitor journey with a session replay or see an aggregate view of what people engage with the most - or least with Dynamic Heatmaps. Use a Scroll Heatmap to see if people are scrolling far enough down the page to see your calls to action or if they’re leaving before you can convert them. Reduce cart abandonment The powerful combination of Live Chat & a live view of your visitors can prevent abandoned carts. If you see someone struggling in real time, you can use Live Chat to see if you can help them find what they need or answer their questions. Lucky Orange Announcements tool allows you to create a pop up highlighting an upsell opportunity, offer a discount or ask for a product review.

Mouseflow is a behavior analytics tool used by more than 190.000 digital marketing, UX, Product, Startups and Enterprise clients to optimize their website experiences. With Mouseflow, you can: • Find out what happens between your visitors' clicks through watching video recordings of their sessions. • Build 6 types of heatmaps for all your pages automatically to understand what is getting their attention. • Set up funnels to watch where and why your visitors drop. • Use form analytics to improve your lead generation. • Launch feedback campaigns to learn more about your visitors. • Analyze your data any way you need with powerful filtering options available in all plans. • Spend time fixing your website issues rather than finding them by filtering your visits by friction score, our machine-learning tool available at no extra cost and on all plans.

Catchpoint, is the enterprise-proven Digital Experience Observability industry leader, empowering teams to confidently own the end user experience. By providing unparalleled visibility and insight, fortune 500 enterprises trust Catchpoint’s observability platform, to proactively and rapidly detect and repair problems before they impact digital user experience. Learn more at www.catchpoint.com

Pendo helps you deliver better software experiences for happier and more productive users and employees. Pendo helps product teams ask and answer questions like: What features are customers or employees interacting with? Which are they ignoring? What parts of the product are driving delight or frustration? From these same insights, you can easily set up in-app guides without any coding to drive software adoption, provide support, and generate better leads, right inside the application. With Pendo, you can help your users get the most value from your software so that you can drive growth, efficiently.

Hotjar provides Product Experience Insights that show how users behave and what they feel strongly about, so product teams can deliver real value to them.