<h4>Support Only (Team)</h4>

<h5>$19   agent/month/billed annually</h5>

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<ul><li>Email & social media </li><li>Web widget & mobile SDK</li><li>Pre-defined business rules</li><li>Essentials card</li><li>Interaction history</li></ul>

<h4>Suite Team</h4>

<h5>$49 per agent/month billed annually</h5>

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<ul><li>Industry-leading ticketing system</li><li>Messaging across web, mobile and social</li><li>Email, voice, SMS, and live chat support</li><li>Help center - SINGLE</li><li>Easy-to-set up automations & workflows</li><li>AI-powered automated answers - UP TO 50</li><li>Unified agent workspace</li><li>Out-of-the-box reporting and analytics</li><li>Data and file storage - STANDARD</li><li>1,000+ apps and integrations - PREBUILT</li><li>Robust APIs - STANDARD RATE LIMIT</li><li>Online, email, and phone support from the Zendesk team</li><li>Onboarding and adoption guidance</li></ul>

<h4>Suite Growth</h4>

<h4>$79 per agent/month billed annually</h4>

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<ul><li>All the features of Suite Team, PLUS</li><li>Self-service customer portal</li><li>AI-powered knowledge management</li><li>Customizable ticket layouts</li><li>Light access licenses - UP TO 50</li><li>Service Level Agreement (SLA) management</li><li>Multilingual support and content</li></ul>

<h4>Suite Pro</h4>

<h4>$99 per agent/month billed annually</h4>

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<ul><li>All the features included in Suite Growth, PLUS</li><li>Conversation routing based on agent skill</li><li>Integrated community forums</li><li>Private conversation threads</li><li>Customizable and shareable dashboards</li><li>Advanced voice capabilities</li><li>HIPAA compliance</li><li>Events Connector for Amazon Web Services</li></ul>