Gladly is a radically personal customer service platform and the only one built around people, not cases or tickets. We turn customer service agents into heroes by giving them one lifelong, channel-independent conversation with all the context needed to build lasting connections and loyalty. With Gladly, brands like Ralph Lauren, Allbirds, Bombas, Crate&Barrel, Ulta Beauty, Warby Parker, and more have grown customer brand loyalty and increased customer lifetime value while creating happier, more efficient, and empowered service teams. Loyalty through service. See how Gladly can help your brand achieve this at http://www.gladly.com.
<h4>Support Hero</h4>
<h5>$150.00 1 User Per Month Contact Us</h5>
<ul><li>Communicate on all channels, out-of-the-box</li><li>Meet customers on their favorite digital channels (SMS, chat, Facebook Messenger, Instagram Messenger, WhatsApp, and more)</li><li>Converse via voice</li><li>Work with Apps like Shopify, Magento, Big Commerce and more…out of the box</li><li>Leverage agent tools and built-in machine learning</li><li>Enjoy SSO</li><li>Access unified answers database for customer self-service and help center</li><li>Seamlessly add staff for holidays and seasonal peaks</li></ul>
<h4>TASK USER</h4>
<h5>$38.00 1 User Per Month Contact Us</h5>
<ul><li>Complete work on behalf of the customer</li><li>Process tasks assigned by Service or Support users and add notes</li><li>Get full access to view lifetime of customer conversation.</li><li>Enjoy SSO</li><li>Access unified answers database for customer self-service and help center</li></ul>
<h4>Free User</h4>
<h4>$0.00 Contact Us</h4>
<ul><li>View any information within Gladly</li><li>Access real-time dashboards and historical reports for insights and analytics</li><li>Enjoy SSO</li><li>Access unified answers database for customer self-service and help center</li></ul>
