ClientSuccess is revolutionizing the way SaaS companies manage, retain, and grow their existing customer base. We deliver a holistic, personal approach to managing success throughout the customer lifecycle. Our true Customer Success Management Platform™ provides actionable insights, rich customer analytics, and best practices to reduce churn, increase revenue, and maximize the lifetime value of the customer. We believe that SaaS is more than software and service. It’s about relationships. Think beyond acquisition and support. You want a customer for life. And not one that exists because they’re locked into a contract. You want a customer that chooses to partner with you because you help them accomplish their goals and succeed—through personal relationships and delightful experiences. ClientSuccess is more than a reporting tool that users reference once or twice a week. We're a true customer management platform, providing a powerful solution for the front-line customer success managers and actionable insights for Executives.
<ul><li>Unlimited documentation</li><li>Testing, tracking, & reporting</li><li>Customizable templates</li><li>Org chart & role chart</li><li>Team directory</li><li>Roles & responsibilities builder</li><li>Custom branding</li><li>Built-in screen recording</li><li>Embed hundreds of content types</li><li>Mobile app & browser extension</li></ul>
<ul><li>All Train plan features, plus:</li><li>Personalized setup support</li><li>Share content with anyone</li><li>Add e-signatures to policies</li><li>Automatic time estimates</li><li>Set due dates on assignments</li><li>Premium integrations</li><li>Single sign-on (SSO)</li><li>Unlimited chat & email support</li></ul>