Best Customer Revenue Optimization (CRO) Software & Solutions in 2023

ClientSuccess is revolutionizing the way SaaS companies manage, retain, and grow their existing customer base. We deliver a holistic, personal approach to managing success throughout the customer lifecycle. Our true Customer Success Management Platform™ provides actionable insights, rich customer analytics, and best practices to reduce churn, increase revenue, and maximize the lifetime value of the customer. We believe that SaaS is more than software and service. It’s about relationships. Think beyond acquisition and support. You want a customer for life. And not one that exists because they’re locked into a contract. You want a customer that chooses to partner with you because you help them accomplish their goals and succeed—through personal relationships and delightful experiences. ClientSuccess is more than a reporting tool that users reference once or twice a week. We're a true customer management platform, providing a powerful solution for the front-line customer success managers and actionable insights for Executives.

Catalyst is an intuitive and flexible Customer Success Platform built by CS Leaders for CS teams, backed by the world's leading investors. We help Customer Success teams centralize siloed customer data, get a clear line of sight into customer health, and scale customer journeys that drive retention and growth. Catalyst provides robust integrations, flexible platform configuration, intuitive easy-to-adopt workflows, and deep CS expertise to overcome the most daunting roadblocks on the path to driving retention, scaling CS teams, and bringing Customer Success to the center of an organization. Learn more at https://catalyst.io For real-time updates, please follow us at - https://twitter.com/CatalystIO

About Gainsight®: Gainsight’s innovative customer-centric technology is driving the future of growth. With Gainsight, it’s never been easier for customer success, product, and community engagement teams to scale efficiently, create alignment, and have a holistic view of their customers—all of which help increase product adoption, prevent churn, and grow customer communities. Gainsight’s product portfolio is used by hundreds of companies, including nearly 200 publicly traded organizations. Learn how leading companies such as GE Digital, SAP Concur, Box, and many others use Gainsight at www.gainsight.com