Best Multilingual Customer Support Software & Solutions in 2023

We are a U.S.-based, SaaS company that allows our customers to break language barriers by providing multilingual customer engagement to their customers in more than 150 languages over email, article, chat and social messaging translation. Our suite of personalized, multilingual customer engagement products allow monolingual support teams to communicate with customers in any language. We have pioneered and remained the industry leader in multilingual customer support. Our customers can seamlessly provide multilingual customer support to all of their customers inside their existing system and workflow. We are integrated with three of the largest customer relationship management systems (CRMs) — Salesforce Service Cloud, Oracle Service Cloud and Zendesk. We also provide an API that can be called from any CRM or platform. By using a unique combination of our AI-based proprietary core machine translation technology and human translation, we give support teams the ability to communicate securely with customers in any language over any channel in their existing agent workspace.