Best IT Alerting Software & Solutions in 2023

Checkmk is a comprehensive IT monitoring system that enables system administrators, IT managers, and DevOps teams to identify issues across their entire IT infrastructure (servers, applications, networks, storage, databases) and act quickly to resolve them. More than 2,000 commercial customers and many more open source users worldwide use Checkmk daily to ensure high availability and performance. Key product features: • Service state monitoring with 2,000+ checks 'out of the box' • Log and event-based monitoring • Metrics, dynamic graphing, and long-term storage • Comprehensive reporting incl. availability and SLAs • Flexible notifications and automated alert handling • Monitoring of business processes and complex systems • Hardware and software inventory • Graphical, rule-based configuration, and automated service discovery A broad set of unique benefits: Ultra-scalable • Distributed set-ups of several hundred sites or several thousand retail stores • Millions of services in one monitoring • Very low use of CPU resources • Superior memory performance for live data due to RAM storage • Highly optimized I/O performance, • Very short measurement intervals of up to 1s One of the shortest set-up times and lowest operations efforts in the industry • One integrated system, fully packaged, and ready in a few minutes • High degree of automation enables a very broad monitoring scope • Automation of agent threshold configuration, installation, and updating • Automatic creation of configuration files • Unique rule-based configuration to drastically reduce manual configuration Very low Total Cost of Ownership • Low consulting and operations cost due to fast installation and automation • Low monitoring hardware needs due to low CPU usage Various other benefits exist, e.g. • Support for 5+ Server operating systems • Many options to realize ‘High Availability’, including own appliance • Future proof incl. monitoring of Docker, Kubernetes, AWS, and Azure Customers include: Airbus, Bosch, Continental, Zalando, Swisscom, Deutsche Telekom, DB Schenker, The Linde Group, BT Group, Marketo, Groupon, and Hortonworks.

Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 40000 SMB, mid-market, and enterprise customers worldwide. Freshservice is designed, using ITIL best practice, to help IT organizations to focus on what’s most important – exceptional service delivery and customer satisfaction. In addition to supporting their service desk and ITSM needs, these customers choose Freshservice based on ease to use, speed of setup, customer service, and affordability. Freshservice has an intuitive UI, is effortlessly configurable and customisable to meet customers’ exact requirements, and is easily integrated with other business and IT systems. Native integrations with a number of popular cloud services such as Google Apps, Dropbox, AWS, and Bomgar also speed up deployment and reach. Freshservice is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshsales CRM Software etc. – with more than 150000 businesses worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.

Jira Service Management empowers Dev and Ops teams to collaborate at high-velocity, so they can respond to business changes and deliver great customer and employee service experiences fast. Reshape what IT means to your business at www.atlassian.com/software/jira/service-management

Centreon develops enterprise IT monitoring solutions based on industry standard open source.

Coralogix is a full-stack observability platform that provides infinite insights for logs, metrics, tracing, and security data when and where you need them. Unique Streama© technology is used to analyze observability data in-stream without relying on indexing, meaning that your data — all of it — informs your product, operations, and business. Components within the stream store the system state to provide stateful insights and real-time alerting without ever needing to index the data — so there are never any trade-offs to achieve observability. Once ingested, parsed, and enriched, data is written remotely to an archive bucket controlled by the client. The archive can be queried directly at any time, from the platform UI or via CLI, giving users infinite retention with full control over, and access to, their data. View and query your data from any dashboard using any syntax. Coralogix has successfully completed relevant security and privacy compliances by BDO including GDPR, SOC 2, PCI, HIPAA, and ISO 27001/27701.