SolarWinds Service Desk, previously Samanage Service Platform, is an award-winning, fully integrated cloud-based service desk and IT asset management solution. With thousands of highly rated reviews across many directories, SolarWinds Service Desk is one of the world’s premier IT service management platforms. Based on ITSM best practices to create a platform that is as usable as it is cutting-edge by incorporating automation, artificial intelligence, and machine learning to help streamline IT support services and empower employee self-service. SolarWinds Service Desk provides businesses of all sizes an easy to use and affordable ITSM solution that can easily scale as your technology infrastructure and business needs evolve.
<h4>TEAM</h4>
<h5>$19 per month</h5>
<ul><li>Team Includes:</li><li>Community & Email Support</li><li>Incident Management</li><li>Service Portal</li><li>Knowledge Base</li></ul>
<h4>BUSINESS</h4>
<h5>$39 per month</h5>
<ul><li>Includes Team Plus:</li><li>Chat Support</li><li>Service Catalog</li><li>Change Management</li><li>Service Level Agreement (SLA)</li><li>Groups</li><li>Custom Roles</li><li>Internalization</li></ul>
<h4>PROFESSIONAL</h4>
<h4>$69 per month</h4>
<ul><li>Includes Business Plus:</li><li>Phone Support</li><li>Advanced Automations</li><li>Benchmarking</li><li>Contract Management</li><li>Risk Management</li><li>License Compliance</li><li>Custom Fields & Forms</li><li>Scheduled Reports</li><li>API Access</li></ul>
<h4>ENTERPRISE</h4>
<h4>$89 </h4>
<ul><li>Include Professional Plus:</li><li>Multi-Factor Authentication (MFA)</li><li>Dedicated Customer Success Manager (CSM)</li><li> Custom Dashboards</li><li>Free/ Included Onboarding Services</li><li>Visual CMDB</li></ul>
