Best Mouseflow Alternatives & Competitors for 2023

LogRocket combines session replay, product analytics, and error tracking – empowering software teams to create the ideal product experience.

FullStory is a trusted Digital Experience Intelligence (DXI) platform that combines rich product analytics, robust session detail, and collaboration tools to deliver real-time insights that uncover opportunities on web and mobile experiences. WHAT YOU CAN DO WITH FULLSTORY: - Proactively understand what is happening on your website, digital products, and mobile app with the industry’s most complete digital experience data. - Discover why things are happening with qualitative information from robust session details. - Collaborate with tools designed to streamline workflow, share information, and drive meaningful action across UX, engineering, and product teams. - Better understand customer engagement, analyze behavioral data, identify opportunities for conversion, and creating impactful digital experiences. Brands using FullStory increase revenue through better conversion rates, improved organizational efficiency, and boosted customer growth and retention.

Don't miss out on opportunities to grow and improve by collecting immediate feedback. Use simple one-click CSAT, CES & NPS surveys from Nicereply to increase the volume of insights you receive. Set up once, collect forever. Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot, and Buffer to measure and improve the quality of their customer experience. - Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS), and Customer Effort Score (CES) per agent, team, country, product line or company-wide - Use Post-resolution email surveys to survey your customers automatically after you resolve a ticket, conversation, chat, deal, etc. Once set, you don’t have to do a thing. - Use In-signature surveys to ask customers for feedback at the bottom of every email. Act quickly to turn a conversation around, when it starts to derail. - Use survey link URLs & turn any customer touchpoint into an opportunity to gather feedback about the brand and customer experience. - Increase your survey response rates by 200% by combining in-signature surveys and post-resolution email surveys without sending more emails. - Integrate Nicereply with your CRM system. Nicereply integrates with all the popular solutions like Zendesk, Front, LiveAgent, Freshdesk, Pipedrive, Helpscout, and more. - See your data in your CRM software and set automation based on the scores & feedback. - Fully customize your surveys in terms of branding, visuals, survey questions, rating scales, and metrics. - See all your CSAT, CES, and NPS data in a clean, easy-to-navigate dashboard. - Recognize your best agents with leaderboards and drill-downs stats per team and agent. - Stay on top of customer experience with regular reports and notifications delivered directly to an email inbox, or slack / MS teams channel. - Measure the performance of your automated emails. You can see how many automated surveys were sent, opened, and answered. - There are no complicated plan tiers or gating. You can use any integration with any Nicereply plan.

Lucky Orange can help you understand why your website is getting traffic that doesn’t convert into sales or leads. Our conversion rate optimization tools have been trusted by more than 300,000 websites around the world to gain insight into what people are doing on their website. Increase your sales and learn more about your website visitors Our Session Recordings and Dynamic Heatmaps allow you to see where people clicked, scrolled and tapped on your website to see what’s stopping them from buying. Drill down into a single person’s visitor journey with a session replay or see an aggregate view of what people engage with the most - or least with Dynamic Heatmaps. Use a Scroll Heatmap to see if people are scrolling far enough down the page to see your calls to action or if they’re leaving before you can convert them. Reduce cart abandonment The powerful combination of Live Chat & a live view of your visitors can prevent abandoned carts. If you see someone struggling in real time, you can use Live Chat to see if you can help them find what they need or answer their questions. Lucky Orange Announcements tool allows you to create a pop up highlighting an upsell opportunity, offer a discount or ask for a product review.

Hotjar provides Product Experience Insights that show how users behave and what they feel strongly about, so product teams can deliver real value to them.